Privacy Policy

What is this document for?

In this document you will learn:

Who processes your personal data?

Your personal data will be processed by NIDAL GROUP s.r.o., sídlo: Družicová 3223/1 821 02 Bratislava – Ružinov district, IČO: 56169884.

Our contact details are:

What happens if you visit our website?

You are under no obligation to provide us with your personal data when you visit our website. Of course, you can do so voluntarily if you fill in one of the contact forms. Our website also uses various tools to ensure that it functions reliably and to provide us with the information we need to continuously improve the portal. In particular, we use the following tools:

Cookies

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit our website and contain information necessary for your device to communicate with our website. These files are stored on your device temporarily or permanently. Most web browsers are initially set to automatically accept cookies. Cookies do not harm your device. Temporary (session) cookies are only stored on your device for the duration of your visit to our site. Persistent cookies are stored on your device until they expire or until you choose to delete them and are most often used to let our site know that you have already visited it. We process cookies on the basis of your consent, except for essential cookies, which we may process without your consent on the basis of the Electronic Communications Act. Providing consent is voluntary and you are under no obligation to consent. Browsing our website is not conditional on consent to cookies. The provision of cookies, especially marketing and analytics cookies, is not a legal or contractual requirement. We do not use automated decision-making or profiling when processing cookies.

Why is personal data processed?

Enquiry for our services

Why do we need the data? (purpose of processing) We need the data to record and process your enquiry about our services, in particular to contact you about your enquiry and your interest in our services, to prepare a service offer and to carry out other necessary pre-contractual actions. On what basis do we process data? (legal basis for processing) We process the data on the basis of your consent, which you provided when sending your enquiry. Is the provision of data necessary? Yeah. We cannot process your request without the necessary data. However, it is up to you whether you contact us with your request and give us your consent to process your data. How long do we need the data? (retention period) We will store the data for the duration of the offer, generally for 90 days. However, if a contract is concluded between us, the personal data will continue to be processed, but no longer on the basis of consent, but on the basis of the concluded contract. To whom can the data be forwarded? (categories of recipients) Your personal data may be transferred to our contractual partner (real estate agent) for the purpose of processing your enquiry.

Contract concluded with the client

Why do we need the data? (purpose of processing) For the fulfilment of the contract in which we undertook to mediate the purchase, sale or lease of the client's property. On what basis do we process data? (legal basis for processing) We process data on the basis of a concluded contract. Is the provision of data necessary? Disclosure is necessary, without the provision of personal data it is not possible to fulfil our obligations under the contract. How long do we need the data? (retention period) The data will be retained for the time necessary to assert liability claims, i.e. for 4 years from the termination of the contract. To whom can the data be forwarded? (categories of recipients) To a lawyer for the purpose of preparing and assessing the contractual documentation (for example, for the preparation of the purchase contract) or for the authorisation of the contract, to a notary for the purpose of preparing the notarial deed or to a bank for the purpose of preparing the collection, to an expert for the purpose of drawing up an expert's report or an energy certificate for the real estate, to a financial intermediary for the purpose of arranging a loan for the acquisition of real estate or to another real estate agent who represents the interests of the other party in the business relationship, to the competent district authority (cadastral department) when submitting a proposal for registration in the land register.

Prevention of money laundering

Why do we need the data? (purpose of processing) To fulfil the obligations of the obliged person under Act No. 297/2008 Coll. on the protection against the legalisation of proceeds from crime and on protection against the financing of terrorism and on amending and supplementing certain acts. On what basis do we process data? (legal basis for processing) On the basis of Act No. 297/2008 Coll. on the Protection against the Legalization of Proceeds from Crime and on the Protection against the Financing of Terrorism and on the Amendment and Supplementation of Certain Acts. Is the provision of data necessary? The provision of personal data is necessary for the performance of our legal obligation. How long do we need the data? (retention period) We are obliged to store the data for five years from the end of the contractual relationship with the client in accordance with Section 19 of Act No. 297/2008 Coll. To whom can the data be forwarded? (categories of recipients) Financial intelligence unit NAKA, real estate broker

Accounting

Why do we need the data? (purpose of processing) To fulfil the legal obligation to keep accounting records. On what basis do we process data? (legal basis for processing) On the basis of Act No. 431/2002 Coll. on Accounting as amended, Act No. 595/2003 Coll. on Income Tax as amended, Act No. 222/2004 Coll. on Value Added Tax as amended and other legislation. Is the provision of data necessary? The provision of personal data is necessary for the performance of our legal obligation. How long do we need the data? (retention period) We are required to keep accounting records for ten years. To whom can the data be forwarded? (categories of recipients) Statistical Office of the Slovak Republic, executor, bankruptcy administrator, provisional administrator, auditor, tax office, health insurance company, social insurance company, accountant, tax advisor

Asserting legal claims

Why do we need the data? (purpose of processing) To assert our legal claims and protect us against claims asserted by third parties. On what basis do we process data? (legal basis for processing) On the basis of legitimate interest pursuant to Article 6(1)(f) of the GDPR (processing is necessary for the purposes of the legitimate interests pursued by the controller). Is the processing necessary? The processing of the data subject's personal data is necessary to achieve the purpose of the processing. Without the processing of the personal data, we would not be able to assert a legal claim. How long do we need the data? (retention period) Until the claim has been completed or the limitation period for the claim has expired. To whom can the data be forwarded? (categories of recipients) Slovak Trade Inspection Authority, court, lawyer or other legal representative, law enforcement authorities.

Complaints

Why do we need the data? (purpose of processing) We need the data to fulfil our legal obligation, i.e. for the purpose of registering and processing complaints received. On what basis do we process data? (legal basis for processing) Fulfilling our legal obligations under Act No. 250/2007 Coll. on Consumer Protection. Is the provision of data necessary? Providing information about your case is necessary to enable us to process your claim in accordance with the law. How long do we need the data? (retention period) We will keep the data related to the complaint and its handling until the expiry of the time limit for the Slovak Trade Inspection to impose a fine, i.e. until three years after the complaint or complaint has been handled, or after the expiry of the time limit for exercising the right in court. To whom can the data be forwarded? (categories of recipients) Slovak Trade Inspection Authority, court, lawyer or other legal representative, mediator, alternative dispute resolution entity, real estate broker.

Suggestions from the persons concerned

Why do we need the data? (purpose of processing) For the purpose of handling complaints from data subjects who have exercised their rights with us under the General Data Protection Regulation (GDPR) and Act No. 18/2018 Coll. on the Protection of Personal Data. On what basis do we process data? (legal basis for processing) Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) and Act No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain acts. Is the provision of data necessary? The provision of data is necessary for the processing of the complaint. How long do we need the data? (retention period) For the period for the imposition of a sanction by the Office for Personal Data Protection of the Slovak Republic, i.e. for a period of 5 years from the exercise of the right of the data subject. To whom can the data be forwarded? (categories of recipients) the Slovak Data Protection Authority, a court, a lawyer or other legal representative, a real estate broker.

Is profiling taking place?

No automated decision-making or profiling is used in the processing of personal data.

Is there a transfer of personal data to third countries?

No, we do not intend to transfer your personal data to third countries. Your personal data is not processed outside the territory of where the common rules set out in the General Data Protection Regulation apply. The free movement of data within the member states of the European Union is this regulation. Are personal data transferred to third countries?

What rights do you have?

The General Data Protection Regulation (GDPR) gives you a wide range of options to exercise your rights relating to the protection of your personal data and control over how it is processed. We will endeavour to deal with your complaint as soon as possible, normally within one month of receiving your request. If your request is complex and time-consuming to process, we may (in accordance with the General Data Protection Regulation) extend this period by a further two months if necessary. We will inform you of the extension within one month of receipt of your request and give you the reasons justifying the extension. If we have doubts about your identity, we may ask you to provide additional information necessary to confirm your identity, such as a certified signature or proof of identity, for security reasons. In accordance with the General Data Protection Regulation, we have the option to refuse manifestly unfounded or unreasonable requests (in particular because of their repetitive nature) or to charge a reasonable fee taking into account the administrative costs of providing the information or of notifying you or taking the action requested.

Right of access to data

You have the right to access information about the extent to which your personal data is processed. If you ask us to do so, we will provide you with information about whether and to what extent we are processing your personal data. You also have the right to ask us for a copy of the data that is being processed. We may charge a reasonable fee for any further copies you ask us for, which is in line with our administrative costs. If you make a request by electronic means, we will provide the information to you in a commonly used electronic format as standard, unless you specifically ask us to provide it in a different way.

Right to repair

We strive to keep all personal data we process up-to-date, accurate and complete. However, if you discover any deficiencies in our data, you should request that the personal data be corrected (if you discover that it is incorrect) or request that the incomplete data be completed (if you discover that it is incomplete).

Right to data portability

Right to data portabilityYou have the right to obtain your personal data that you have provided to us in a commonly used electronic format and to transfer it to another entity. However, this right only applies to data that we process on the basis of your consent or on the basis of a contract between you and us. The right of portability does not apply to data that we process to comply with our legal obligations. The right to portability only applies to the extent that we process your data by automated means. The right of portability only applies to data that you have provided to us. It does not affect data that we have obtained by further observation or development of the original data that you provided to us.

Right to withdraw consent

If we process your personal data on the basis that you have given us your consent to do so, you may withdraw your consent at any time. You can withdraw your consent by writing to our correspondence address or by sending an email to our email address stating that you withdraw your consent to the processing of your personal data. Withdrawal of consent does not affect the lawfulness of the processing that we carried out prior to the withdrawal of consent, but it does prevent us from further processing your data for the purposes for which we needed your consent to process your personal data.

Right to object to processing

You have the right to object to the processing of your personal data that is based on our legitimate interest (e.g. to assert legal claims or to send information to current and past clients). If it is for marketing activities, we will stop processing your personal data without further action; in other cases, we will do so if we do not have compelling legitimate grounds to continue such processing.

Right to restriction of processing

You have the right to request restriction of the processing of your personal data if: Restriction of processing means that such personal data shall, with the exception of storage, be processed only with your consent or only to the extent necessary for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State. If we restrict the processing of your data and the reasons for which the processing was restricted subsequently cease to apply, we will inform you before the restriction on processing is lifted.

Right to be forgotten (right to erasure)

You have the right to request the erasure of your personal data if any of the following reasons are met: However, we cannot comply with your request for erasure under the applicable rules if we still need the personal data to comply with our legal obligations or if further processing is necessary to prove, exercise or defend legal claims.

Right to lodge a complaint

If you believe that your rights regarding personal data have been violated, you have the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27. A template for initiating a personal data protection procedure (complaint) can be found on the website of the Office for Personal Data Protection of the Slovak Republic www.dataprotection.gov.sk.